Restaurant ordering assistant
An ordering assistant that understands Hindi, Hinglish and English — and answers menu questions accurately.
- Client
- A restaurant
- Industry
- Food & beverage
- Region
- India
- 1Customer ordersIn Hindi, Hinglish or English
- 2Dishes matchedEven with misspellings or local names
- 3Questions answeredIngredients and allergens from the menu
- 4Order confirmedItems and quantities read back
- 5Sent to the kitchenThrough the ordering API
The challenge
At peak hours, staff can’t answer every question about dishes and ingredients — and customers order the way they speak, mixing Hindi and English and misspelling dish names.
What we built
- Language detection for orders in Hindi, Hinglish and English
- Fuzzy dish matching that handles misspellings and local dish names
- Ingredient and allergen answers taken straight from the menu data
- Menu import from a spreadsheet, so updates take minutes
- An ordering API that web, QR-table or messaging screens can connect to
By the numbers
3Languages understood
ExcelMenu import
Technology
- Node.js
- MongoDB
- OpenAI
Want something like this?
Tell us what you’re trying to automate or build. We’ll share how we’d approach it on a 30-minute call.