In-store AI kiosk

Shoppers ask by voice, text or photo — and get the exact aisle, in Spanish or English.

Client
A supermarket chain
Industry
Retail & grocery
Region
Puerto Rico
Services
Applied AI & integration, AI voice & chat agents
Kiosk answer showing rice in aisle 2
The challenge

Shoppers couldn’t find products quickly, staff were pulled off the floor to answer “which aisle?”, and every store names products differently.

What we built
  • Press-and-ask voice search in Spanish and English
  • Camera product identification
  • Hybrid retrieval: an exact location engine first, then fuzzy and semantic search
  • Deals, recipes and online-ordering shortcuts on the same screen
  • An admin dashboard for prices, promotions and missed searches
By the numbers
1,480Products mapped
45Store zones
1,503Search aliases
4Interface languages

Technology

  • React
  • Node.js
  • PostgreSQL
  • OpenAI
  • Google Cloud

Want something like this?

Tell us what you’re trying to automate or build. We’ll share how we’d approach it on a 30-minute call.